Build Financial Legacy

WELCOME

Meet Jeff Chisum.

Jeff Chisum is a seasoned Loan Officer at Northpointe Bank with 16 years of experience, consistently ranked among the top 1% of loan officers in the USA. He is dedicated to helping families build their financial legacy through real estate, excelling in guiding clients at every stage—whether they are first-time homebuyers, move-up buyers, or investors. Jeff is committed to making the financing aspect of buying real estate the easiest part of the process.

Our Process and How We're Different

01. Discovery Call

Let’s kick things off by creating a solid game plan—tailored just for you! We know everyone’s financial situation is different, so we’ll take the time to really understand yours. Not ready to move forward right now? No worries! We’ll work together to build a strategy for when the time is right. If it feels like the perfect moment to take the next step, we’ll dive right into the loan application process. Let's make this easy!l to Action Headline

02. Loan Application

We make applying for a loan quick and easy—whether you prefer face-to-face, over the phone, or using our secure website or mobile app. We’ll walk you through a few questions to get a clear picture of your credit, income, and assets. From there, we’ll pull your credit report and gather the basic documents needed to get your loan approved. With plenty of borrowing options out there, this step helps us find the loan program that fits you best!

03. Pre-Approval
Review Call

Let’s get started by setting up a clear path forward—one that fits you and your goals. In this call, we’ll dig into your financial picture to make sure we have everything we need to guide you confidently. Whether you’re ready to take that next step or still exploring options, we’re here to help you map out the process. Not quite ready to commit? That’s okay! We’ll focus on setting up a roadmap for when you are. And if it feels like the right time to move ahead, we’ll jump right into gathering the details for pre-approval. Let’s make your home journey smooth and straightforward!

04. Pre-Purchase Consultation

Let’s sit down—whether it’s face-to-face, on Zoom, or Teams—and go over your options together. We won’t just cover your financing choices, but also what’s happening in the housing market, interest rates, and the home buying process. We’ll explain the difference between being pre-qualified and fully pre-approved, and share smart finance strategies. This is where we set ourselves apart. Our goal? To melt away your stress and leave you feeling confident and prepared for your next steps!

05. Accessibility

We’re here for you when it matters most. Whether you fall in love with the first house or need to tour a few more, we’ll be ready with updated loan options tailored to each home. When you're ready to make an offer, we’ll even call the Listing Agent to emphasize your status as a GUARANTEED Homebuyer. And don't worry—our support isn’t limited to office hours. You can reach us evenings and weekends, because we know home buying doesn’t stick to a 9-to-5 schedule!

06. Contract Review Call

Congratulations on your accepted offer! Now, let’s take a moment to regroup and walk through the next steps together. We know this can be the most stressful part of buying a home, but don’t worry—we’ve got you covered. We’ll finalize your loan details, talk about interest rates and locking strategies, review contract milestones, and go over the approval timeline. This is a crucial step, and where many lenders leave you confused—but with us, you’ll feel confident and ready for what’s ahead!

07. Loan Disclosures

With your loan set up just the way you want it, it’s time to get everything in writing. We’ll make sure you fully understand the terms of your mortgage. Want to review it all face-to-face? No problem—we can sit down together and go through the details. Or, if you prefer, you can easily e-sign the disclosure package using our mobile app or secure web browser. It’s all about making this step as convenient and stress-free as possible for you!

08. Loan Approval

We’re fast! While the industry average for loan approval and closing takes 30-45 days, we can get you there in just 14. Since your application has already been reviewed by our underwriters, we’re able to speed things up. We’ll handle the title work, home appraisal, and third-party verifications, so once everything’s reviewed, we can schedule your closing. Plus, with our mobile app, you can easily track the entire approval process from start to finish!

09. Closing Day

It’s time to get the keys to your new home! We offer a hybrid closing experience to make things easier for you. Most of your closing documents can be e-signed ahead of time, so when you arrive at the closing table, everything moves smoothly. This streamlined process means less waiting and more time enjoying your new home!

11. Loan Advisors
for Life

Our relationship doesn’t end at the closing table. While most lenders say goodbye after closing, we’re here to help you manage your mortgage, home equity, and finances for the long haul. Life changes, and so do your financial needs—that’s why we’ll provide ongoing support through your dedicated Client Success Manager. We’ll assist with your first payment, moving transition, online account setup, and even annual financial reviews. Our goal? To protect your family and investment every step of the way!

TAKE THE FIRST STEP

Mortgage Lenders You Can Trust!

No Hidden Fees

Transparency is very important to us. We’ll not only put it in writing for you, but we’ll either meet in person to explain everything or we’ll record a custom video walkthrough so you completely understand your home financing options.

Lifetime Advice

We don’t just help you obtain a mortgage, but we help you manage it until it’s paid. Using our advanced software technology, we can always monitor interest rates and notify you of opportunities to save money. We also offer annual mortgage reviews so we’re sure to keep up with your changing needs.

No Obligation

We understand you have options and we truly appreciate the opportunity to help you. We’ll do everything we can to earn your trust but if you decide to go a different direction, there’s no charge for our services.